We Are Team Of Professionals
Anupam Singh
Anupam Singh (Jaipur)
Anupam Singh is a dynamic professional and a creative person with over 20 years of rich elaborate experience in the areas of Training Developmentarmed with great communication and interpersonal skills, she has been able to excel at her job and has got a versatile training experience of 15 years. She started her career with Frankfinn Institute Of Air Hostess Training as personality development and personal grooming trainer.She has an experience of facilitating more than 100(one hundred) training programs on various life skill and soft skilltopics,for corporate houses like CCL, MECON, Reliance, Mahindra Mahindra, IT companies, Dr. Reddy’s, Transcorpand many more. Her fast track workshops for Institute of Material Management, Ranchi and personality development skills for the Army personnel were widely appreciated by participants.She has worked extensively in the field of Personality Development and Soft Skills, Corporate Etiquette, Language Development, Communication and Interpersonal Skills, Team Building,Decision Making and Problem-solving.She is also a certified practitioner in NLP. She has a keen interest in social service and one such effort was to embellish and train students and youth of SantNirankari Mission,who came from varied backgrounds. She has also trained more than 9000 students from various institutions all over India on employability skills,language skills and aptitude training.
Archana Popli
Archana Popli (Jaipur)
Ms. Archana Popli has overall 25 years of experience and she has been involved in training, coaching and consulting for more than 7 years with the intention of dramatically increasing profit, productivity, and the performance of people. Fast paced solutions;creative techniques and innovative ideas coupled with her expertise in Management Marketing areas facilitate her as a fully dedicated and passionate trainer. Her area of specialization is HR and related issues. Academically, she holds MBA (HR), MCA,PGDHRM,C-DAC, DIM and Diploma in Civil Engineering degrees. Archana was formerly an engineer, teacher, lecturer and guide in both government and private institutions. Archana’s career started off as a civil engineer in the infrastructure industry and she served there for 5 years till came a time that she thought she was meant to do more, a lot more. Therefore on a quest to expand her horizon and enrich her experience, she educated herself in the field of software human resources and served as lecturer in different colleges. She then became affiliated with Max New York Life as a recruitment manager and trainer. In the advent of 2008, she started as a soft skill trainer and got empanelled with the best training companies around the globe such as Oyster HR Solutions Pvt. Ltd., and ever since, she is on a mission to empower professionals through training and development. Her main focus lies on training and development of the human resources and to keep motivated and equip them with latest knowledge of their field. She has conducted numerous trainings, and has many years of industry experience behind her. Being a MBA, and having lived most of her life as a trainer in the corporate, her communication skills are unmatched. Some of her training expertise are Business Etiquette, Leadership skills, Excelling as a Manager or Team Leader, Motivation Training, Performance Management, Soft Skills for Professionals, Stress / Anger Management, Team Building, Time Management, Tele-Calling Skills, Negotiation Skills and many more. Archana uses accelerated Learning and experiential learning in all the trainings and speaking engagements for guaranteed, rapid and effective results required by today’s top corporations and management.She is passionate in inspiring lives and transforming people. Because of the dedication, she is well known for her highly charged, energetic and power-packed training sessions.
Atifa Deshamukya
Atifa Deshamukya (New Delhi)
Atifa Deshamukya is a seasoned trainer in the field of soft skills, with an experience of 17 years. She specializes in motivation, communication, team building, leadership, conflict management, interpersonal relationship building and stress management; with considerable experience in delivering training for holistic development of human potential in different spheres like family, organization and society at large. With a knack for achieving instant connect with her audience, Atifa Deshamukhya effortlessly leads her audience into an open receptivity wherein participants are infused with positive ideals and values to enhance the quality of life in personal as well as professional fields. Atifa Deshamukya employs one-to-one counselling, group discussions, audiovisual presentations, case studies and varied interactive techniques to ensure full participation and complete involvement of every participant in the training programs. Games and humor are an integral part of her approach, so as to ensure that the training are imparted and assimilated in a spirit of fun. She has trained top-level management in banking, health and hospitality sectors, as also executives and front-line employees in the same areas. She has conducted sessions for students in high profile institutions like Bharti Vidyapeeth College of Engineering, New Delhi; Indian Institute of Science and Technology, Kolkata and for students of IIT, Guwahati. She has trained across multiple locations in India, including Delhi, Hyderabad, Kolkata, Bhubaneswar, Assam and Northeastern states. She is comfortable training in English, Hindi and Bengali. A postgraduate in English Language and Literature, and a University topper, with extensive experience as writer for print and electronic media, Atifa Deshamukya enjoys a unique flair in communication. She conducts powerful sessions in business communication as well. She gave up a career as Lecturer in English in a reputed college of Assam, to pursue her calling as a Motivator and Inspirer of people.
Brig. Ramanjit Ahluwalia
Brig. Ramanjit Ahluwalia(New Delhi)
Brig. Ramanjit Ahluwalia, is a Training Consultant and Executive Coach withinternational experience. Ramanjit currently conducts management trainingprograms and executive coaching for various large organizations. He is anaccredited Belbin profile analyst and has successfully completed the Advancedand Basic Labs in the Indian Society for Applied Behavioral Sciences (ISABS). Ramanjit is a graduate of the United Nations Civil Military Coordination Coursefor Humanitarian Assistance from Manila, Philippines and the United NationsCivil Military Coordination Staff Training Course from Geneva, Switzerland. Hehas close to 20 years of work experience in Organizational Development,Change Management, Training Development and Executive Coaching. An alumnus of National Defence Academy he is a graduate of the Army AviationCourse, the Long Gunnery Staff Course and the Defence Services Staff College.He did his M.Sc. in Defence Studies from Madras University, Chennai with adistinction. He has been a trainer at the School of Artillery, the Junior and SeniorCommand Wings of The Army War College. He retired as the Deputy AssistantChief of Integrated Defense Staff at New Delhi, in 2006, after heading theDirectorate of Operational Logistics. Some of his areas of trainingexpertise include Managerial Effectiveness, Team Effectiveness, Presentation Skills, Time Management, Passion at Work, Personal Growth and Effectiveness, Counselling Techniques, Negotiation Skills, Conflict Management, Essential Business Etiquettes, Business Writing Skills and Train The Trainer. He has almost 20 years of experience in the field of Organizational Developmentand Executive Leadership (of which Training is an integral part) which helpsapproach training with seriousness and diligence. He has conducted programs in various parts of the world. He has also delivered lecturesat the Benedictine and St Zavier Universities in Chicago, USA, and at theInderprastha and Amity Universities in Delhi. He represented India at the DisasterManagement Seminar at Chang Mai, Thailand. This enables Ramanjit to alwaysapproach Training and Development with awareness of the best practices in thetoday’s global marketplace He has worked in the Indian Army at senior management levels and this giveshim great understanding of various work cultures in the world today.
Deepak Raghav
Deepak Raghav (Agra)
Deepak Raghavis a professional speaker, trainer and life coach. He has assisted a variety of reputed organizations and individuals in maximizing their potential and productivity through his practical strategies, insightful tips and structured self-development programs. He has travelled globally over last ten years to conduct and participate in numerous leadership seminars. Leading media outlets have featured him in their coverage and applauded him for his professional competence. Many Corporate Bodies, Educational Institutions and NGOs have frequently invited him, for his Professional Speaking and Soft Skills Training Services. Recognized as an Emerald Direct from the largest global Direct Selling Company- Amway Corporation, he’s also the founder of Life Skills Dynamics- An Institution that specializes in helping people achieve Success Significance in their lives. He has 12 years of experience in Interactive- Marketing as Emerald Direct with Amway Corporation, leading an organization of more than 2000 individuals. He’s has earned scores of International Training Development Trips from Amway Corporation-Network21 (“Network21 is one of the Best Leadership Search Development Programs globally”- Wall Street Journal). He has been featured by leading print electronic media for professional competence and is a highly sought after Professional Speaker, Soft Skills Trainer Life Coach. For the past 10 years he has been a Soft skill Trainer for Personal Growth and Corporate Development for various companies, colleges and other institutions. For last 12 years he’s also been associated with Network21- A renowned Market Support System having its presence in more than 60 countries. He has also served as empaneled trainer with Frankfinn Institute of Air Hostess Training as a Soft Skills Trainer for 7 years. While working as a Trainer and Consultant for the corporate sector, he adds value to businesses by enhancing Human Resource Productivity through passion and hard work. Immensely experienced in the Art of Oratory, he has conducted numerous workshops, seminars and training programs for Individuals and Organizations to help them in unleashing their hidden potential. Develop your vision-Define your dream-Set your goals-Work out your strategies-Take massive actions-Persist till you succeed”.
Hemani Jayaswal
Hemani Jayaswal(New Delhi)
Hemani Jayaswal is a Training and development professional who has a passion for lifelong learning. For the last 16 years, she has developed and implemented training programs; she has come to be known for her engaging, high-energy style, sense of humor, and ability to make learning fun. With hundreds of platform hours and a determination to offer something different, she takes that energy and desire to help others succeed, to every training program. She has trained for corporations, non-profit organizations, foundations, Institutions, colleges, and schools throughout the country. She specializes in soft-skills training programs from real-world business etiquette to powerful sessions for all level of employees on various skills. Her areas of expertise include: Creativity and Lateral Thinking, Business Etiquette, Cross Cultural Training, Budding young managers, Together We Grow (a pioneering program on Team work), From college to Corporate,leading personal effectiveness, human capital strategy, and achieving legendary service. She has worn different hats in the realm of training. She led a team of geographically dispersed trainers in INTERGLOBE Enterprises,A leading name in the Travel Arena to a managerial role at EXL service, a leading BPO in the country, where she helped set up the training department of the company. She also introduced a general broad-based Induction curriculum which was used throughout EXL. She also set up the Voice and Language training modules for a leading Call center training Institute in Delhi. She also specializes in Early Childhood Education and has a certification in Emotional Intelligence.
Ivan Luther
Ivan Luther (Kanpur)
He is an excellent elocutionist from childhood having a flair for Debates, Dramatics & Sports.He is having overall 33 years of experience, which includes 13 years in hardcore sales and 23 years in training.He was a part of LTS ‘leadership training wing’ from 8th standard, an organization pan India under the patronage of Mother Teresa and he completed his B. Ed. from Kanpur University 1992 From a career in pharmaceutical sales from year 1982 he got promoted as field sales officer, Area sales manager and than to the second line Regional manager. He stood second in all India sales school training with Sandoz (I) ltd – a leading pharmaceutical company in 1982. He was picked up to train sales representatives since 1994. He got associated with an NGO ‘Amin welfare trust’ since 2000 involved in Mother & Child Health programs, sponsored education, rehabilitation of widows and marginalized members of our society.From 2003-04 he started personal career counseling aptitude testing & personality grooming for school & college students as a representative to IPEM institute, franchisee to Princeton University New Jersey U.S.A He has conducted large number of soft skill training programs for corporate houses in North India on topics like communication skills, motivation, art of self-presentation, goal setting, leadership skills, negotiation skills, change management, conflict resolution, stress and time management and many more.He has also conducted soft-skill training programs in diverse industries such as Banking, Retail, Infrastructure, Hospitality and Healthcare successfully.
Mamta Sandhu
Mamta Sandhu (New Delhi)
In today’s World which is Competitive, Global, Professional and forte focused, most of us want to be successful, to get noticed and leave a mark wherever we go. Just want to be successful would not solve the purpose. ‘Be the best amongest the best’ …is the need of the hour. Mamta Sandhu is a seasoned professional with over 17 years in managing end to end Training Solutions be it TNI, Training Calendar, Designing & Developing Training Modules, Content Development, Training Delivery Soft Skills, Life Skills, Leadership Skills, Coaching & Mentoring, Feedback and Counseling Sessions Mamta has worked with brands like Airtel, Tata, Reliance Retail and HCL Technologies and have conducted many training programmes in telecom, retail, IT, BPO, immigration and education sectors. Her forte is imparting training on Motivational skills, Positive Attitude, Inspirational and Life Skills Training, soft skills, behavioral skills and Emotional Intelligence and it has had surely helped the participants to evolve from their current situation to larger and higher scales in life. Her methodology is based on understanding the attitudes, behavior and thinking process of the participants so as to affect meaningful changes, thus ensuring transfer of learning from ‘workshop’ to ‘workplace’. Mamta has done over 17000 hours of training programmes on various topics and she has conducted over 1500 training programs in corporate, public sectors undertaking government sectors, institutions, BPOs and other heterogeneous group. She matches a very good mental frequency and wavelength with the participants and has great connectivity with the audience and involvement in each and every participant. Mamta ensures better results and incorporates the changes in day-to-day life and thus fulfill the purpose and aim of participants and organization.
Manoj Shrivastava
Manoj Shrivastava (Bhopal)
I have an overall experience of more than 25 years out of which more than 12 years were spent in training [Behavioral, sales, customer care, Soft skills, processes, products, Leadership and MDP Training programs] and 13 years in Profit Centre Operations and Sales & Distribution Management. I have been facilitating, training and coaching Participants ranging from front liners to Vice president Level, from various industries. As a trainer, I have been recognized for creating stimulating and interactive learning environments, encouraging participation and individual creativity with an average feedback score of more than 4.9 out 5. In addition to this I can customize the content to suit the experience and knowledge levels of trainees. I am a Post Graduate in Science and Post Graduate in Human resource Management/Marketing from Bhopal University and GGU (Bilaspur). I am a Six sigma Black belt certified professional. I have imparting training on many topics in various industries like telecom, automobile, Pharmaceuticals, Real estate, NGOs, Banks, NBFCs, Insurance companies, Agrotech, tyre, FMCG, Steel & Power, Heavy manufacturing industries, KPO, Colleges, Consumer electronics, Housing finance and MP Police department at various levels.
Dr. Nazum Luthra
Dr. Nazum Luthra (Chandigarh)
Making titanic strides for better tomorrows. Dr. Nazum Luthra, a Homeopathic physician by profession has been into training for almost a decade. A veteran of medical profession Dr. Luthra is highly recommended public speaker that aims towards inspiring and motivating people. Many wonderful and commendable sessions have been held under her guidance. She has lead various teams and trained many trainers. A person of few words Dr. Luthra has an amazing charm and intellect, which is highly impressive. A brilliant student, a dedicated doctor and an influential speaker Dr. Nazum Luthra successfully proved her potential at a young age. Her command over human psychology is wonderful. Doctorate in medicine, Dr. Nazum Luthra has bagged a gold medal to her credit and along with that she also holds a diploma in Clinical Psychology. To inspire and guide the modern young generation Dr. Luthra keeps on organizing various counseling sessions and seminars which are free of cost. Pen is one of her favorite tastes, for that she writes regular articles on human behaviors that are published in renowned newspapers and magazines. Her major industries of training exposure has been Health Care, IT, Insurance and Education. Dr. Luthra can make her presence feel anywhere. During her sessions she always says “Beliefs and faiths can do wonders. Even they do miracles”. A firm believer of actions Dr. Luthra has enlightened the hope of life in many people suffering from depression and stress. She inspires and informs people, helping them to realize their true and underlying potential. She is a wonderful speaker, motivator and a true mentor of her students. Her excellent command over her sweet tone takes her to a very high pedestal of regards, which she has made in everybody’s heart. Her experience and deep understanding of life always proves to be helpful for the people to follow the right path. Being a sincere and responsible citizen of her country she aims to make the modern society more civilized and self supported and for that Dr. Luthra is putting her efforts selflessly. Despite being highly educated and experienced Dr. Luthra is extremely humble and grounded. It is all because of her these incredible qualities she has been successful at making a wonderful mark in the society.
Dr. Neeraj Sharma
Dr. Neeraj Sharma (Chandigarh)
Neeraj is currently involved in an International Project with United Bank for Africa at Lagos, Nigeria as a Business Consultant taking care of the trainings at Corporate Head Office at Lagos. The project is for 6 months.He has overall 15 years of experience with around 10 years in Training and on roles of DELL and Telecom New Zealand. Neeraj has conducted trainings on more than 50 topics for across hierarchical levels on topics like, Effective Sales and Marketing Skills, Managerial Skills, Leadership Development, Team Building Skills, Voice and Accent, Communication skills, Professional Excellence, Business Communication, Corporate Culture, Conflict Management, Service Excellence, Personality Types and its Development, Feedback Techniques, Customer Handling Skills, Human Excellence, Assertiveness and Attitude, Motivational Skills, Time Management, Stress Management, Lateral Thinking, Change Management, People’s Performance Management, Outbound Programs etc. Neeraj has been certified by many organizations for conducting soft skill training programs such as L T (LARSEN TOUBRO) Certified Trainer upon Change Management and Peoples’ Performance Management, Dell certified Customer Handling skills expert, Communication Skills and Soft Skills (TCW), Voice and Accent and expression skills expert, Advanced resolution expert and expert on field advice. He is also EDS-Mphasis certified Trainer on Communication Skills/Soft Skills and certified trainer from Headington Institute upon Cross Culture Work Related Stress. Neeraj has done training consulting assignments forlarge number of corporate houses such as HERO Group, Maruti Suzuki, Micromax, Reliance Communications, Canara Bank, Axis Bank, HDFC Bank, Federal Bank, Toyota, Rockman Industries, Sonalika International, Eicher Automobiles, Landis-Gyr, Bony Polymers, Anand Group of Companies, Bharat Electronics Ltd. (BEL), Bhakhra Beas Management Board (BBMB), eClerx (Agylist), CLAAS (Germany), Tradenext (FOREX Trading), NOORMAHAL (5 Star Luxury Hotel), AEGIS, Rajesh Group of Industries, Indus Super Specialty Hospital, Quark City etc. He has also done Institutional trainings also in colleges like, PEC (Punjab Engineering College (Chandigarh), GurukulVidyapeeth, BBSBEC (Baba Banda Singh Bahadur Engineering College at Fatehgarh Sahib, (Punjab). Neeraj has been active in creating training content, Training Need Analysis (TNA), post training implementation and support for different training modules and clients for around 8 Years. He is passionate about his work and is a subject matter expert, because of which many companies have awarded him for his performance a number of times.
Shams Sheikh
Shams Sheikh (New Delhi)
Shams Sheikh is an accomplished Professional with insightful experience of 21 years. Catered to Top 100 multinational companies in India and abroad viz HP, Gateway, Microsoft, British Telecom, Maerskline, Symantec (Norton Anti-Virus) Citibank, SBI, Tech Mahindra, Daikin, Maruti, Clarion & many more. Having exposure in various domains like International Call Center, BPO, IT, Telecom, BFSI, Shipping, Travel, Automobile, Hospitality Industry etc. He has rich and proven skills in developing & delivering training modules on soft skills, behavioral training organizational development/effectiveness. He also possesses proven skills in building & maintaining effective relationship with the clients & adeptness in TNA at various levels. He has conducted and managed soft skills training, product/process training & management/leadership training becoming integral part in designing training modules and managing fresher as well as ongoing training programs. He has expertise in mapping business requirements, developing and implementing processes improvement training modules in line with the requirements. In fact, he has worked on HRMs & conducted psychometric tests for various organizations. His experience spans over a period of 21 years in Private and Public Sector corporate and institutions.Shams has imparted training in various industries like International Call Center, BPO, IT, Telecom, BFSI, Shipping, Travel, Automobile & Hospitality. He understand the human psyche quite well as Psychology was a favorite subject in College and this enables him to connect with the participant, which culminates in effective & engaging training sessions. His core responsibilities include providing life skills solutions to clients, assessing effectiveness and providing inputs for qualitative improvement.His forte is to empower the attendees and enhance their skills, encouraging participation and individual creativity. In addition to this he improvises the standard content and customizes it to suit the experience level and knowledge of trainees. Shams have experience in handling Trainees of all levels and this has made him extremely flexible and he can easily build a rapport with them. Post training Feedback has always been 4 & 5 on 1 to 5 scale for him. Some of his previous engagements include imparting training programs across various industries mentioned above at all levels in India, US & Gulf. He also conducted Train the Trainers program & empowered trainers to make training more effective. He has widely worked and provided support to several NGO’s and conducted Assessments. He has successfully imparted training on Communication Skills, Business Communication, Presentation skills, Public Speaking, Interviewing skills, Business Etiquette, Inter Personal Skills, Emotion Management, Personal Effectiveness, Work Life Balance, Time Management, Team work, Leadership, Motivation.
Narinder Garcha
Narinder Garcha (NCR & Jalandhar)
Narinder Garcha is a dedicated and passionate professional who loves his area of work. Narinder is a unique blend of Pharmaceutical, Insurance, Retail, Wholesale, Healthcare, Education & Manufacturing training which makes him a multi faceted and an outstanding trainer. Narinder has over 20 years of experience in Sales as well as Sales Training put together. He has worked at different levels in Sales & Training with premier Pharmaceutical, Insurance, Retail & Manufacturing companies known for their research based products around the globe, namely Eli Lilly & Co, LG Lifesciences, Max New York Life Insurance, Metro Cash & Carry & Fenesta. He has created benchmarks in personal and organizational transformation. As a seasoned trainer Narinder has over 10 years of training delivery experience as full time trainer and mentor. He has an in depth understanding of market challenges which has provided him an edge to train result oriented teams in the areas of Sales, Operations & Support. He has shaped careers of many professionals and is respected by the training fraternity in India. Till now he has trained thousands of professionals across the country. As a Trainer he has imparted functional as well as behavioral training. While being with various organisations, he has had the opportunity to impart training on international modules rolled out to the Indian affiliate. Narinder brings to the table, a unique amalgamation of the field sales experience, Sales Training and an experience of a strong analysis of Field Coaching tools.
Nidhi Jain Saha
Nidhi Jain Saha (New Delhi)
Mrs. Nidhi Jain Saha is Graduate in BA (Political Science Honors) from Delhi University, Software Programmer (GNIIT) from NIIT and Licentiate (Life Insurance) from Insurance Institute of India. Nidhi is a certified Sales Trainer and Facilitator (IBTA, USA) and (Strategies HR) by passion and a she is also a guest faculty in Management Institutes. California Hypnosis Institute of India in Integrated Clinical Hypnotherapy - Level 1 Certified, Mind Map Certified and Lumina Spark Certified. She has over 15 years of work experience in corporate sector in both Sales training & Soft Skills Training. She had worked with renowned organizations like Standard Charted, Prime HONDA Cars, American Express Bank, ICICI Prudential, Tata- AIG and the last employment was with DLF Pramerica Life, where she was founder member in Training & Development. Nidhi also worked as an associate with Centum Learning Ltd. for 8 years and she has been associated with various sectors prior to becoming faculty such as banking and financial services and automobile sector (HONDA CARS). She has worked with a range of participant profiles from senior management to the front – liners. Making a difference in lives is the key line, which continuously drives her while designing and conducting a training workshop. She has facilitated and developed trainings for Soft Skills; Selling Skills, Sales Process, Objection Handling, Communication skills, Customer Service, Team Building, Leadership Development, Developing Self Excellence and Life Insurance Training.
Pooja A. Kishore
Pooja A. Kishore (Noida)
Pooja has a total Work Experience of 18 years. During this period she has worked for 6 years as Sales and Soft Skills Corporate Trainer 12 years in Pharmaceutical Sales. Presently she is associated with Oyster HR Solutions Pvt. Ltd. as a Behavioral Trainer and is conducting training programs for various corporate houses on soft skill areas such as Communication Skill, Selling Skills, Team Building, Corporate etiquette, Decision Making, Negotiation Skills, Customer Service, Interview skills, Train the trainer program, English Language Skills, Leadership Skills, Time Management, Motivation skills, Change Management, Presentation Skills, Motivational Skills, Behavioral skills and many more… Prior to becoming a soft skill trainer she has worked for 3 years as a Regional Trainer in Pfizer Ltd and also worked as a District Manager and Professional Sales Officer in Pfizer for total 12 years.She is a B.Sc. graduate in Chemistry and Botany from Lucknow University and is pursuing her Diploma in Training and Development as a certified Trainer ISTD (Govt of India).
Rachna Kalra Anand
Rachna Kalra Anand(Noida)
Rachna has 19 years of experience as a soft skills trainer, and she has used her skills and knowledge in grooming and polishing individuals and teams in achieving desired results and targets not only through classroom trainings but hardcore field--hands on training and coaching along with leading by example. Throughout her tenure she has been valued for her dual expertise of Training and Business development, which is explained by her successful achievements at various organizations. She strongly believes that her achievements have been a result of strong and hardworking teams. As a leader, she strongly believe that her training and coaching skills have always made her not just achieve targets but overshoot them. She gives credit to NIIT ltd. for her early and extensive exposure into management which has helped her understand the core requirements of an organization and ever since her approach towards all her assignments has been towards ingraining organizational values and achieving organizational goals and targets. Very early in her career she learned that to be successful in work she need to imbibe some basic understandings and values, which include a) whatever your profile in the organization you need to analyze how your work can be productive and progressive for the organization. b) Leadership is an attitude, not a position. c) Personal and Organizational values should be in sync. d) Teamwork delivers miracles e) continuous learning on and off field is a mandate.